If your Junk Filter settings are not saved or your Options settings have been reset, please follow the steps below:
[PC Version]
1. Search for %localappdata% in the folder search bar, delete the M1 folder and launch the game again.
2. If the M1 folder does not exist in the %localappdata% path, create the M1 folder yourself and launch the game again.
3. If there is no Saved folder under the M1 folder, create the Saved folder yourself and try again.
If the same issue occurs after you launch the game following the steps above,
please take a screenshot of the file(s) created in the Saved folder under the M1 folder and contact us for 1:1 support.
[Xbox Version]
- Delete the Manage game and add-ons data of The First Descendant and launch the game again.
If the same issue occurs after you launch the game following the steps above, please contact us for 1:1 support.