Install/Connection Error
- How do I check my PC specifications?
- Game download gets stuck on my PS5 console.
- Game download won't start on my PS5 console.
- My game freezes or won't start on Xbox.
- A popup appears saying 'Dx11 feature level 10.0 is required to run the engine.'
- An OPENGL32DLL error popup appears.
- Failed to reset Nexon Game Security.
- The game is frequently crashing/disconnecting.
- 'The game closes, displaying a message stating 'Connection to the game server has been lost. Returning to the initial screen.’
- The game installation stops at 99%.
- The game forcibly closes with an error message saying 'Out of video memory.'
- The game fails to launch, showing a Microsoft Visual C++ Runtime error message.
- The game fails to launch, showing a 'DirectX 12 is not supported on your system’ error message.
- I received a "The game is closing due to a server version mismatch. Please update." message.
- I received a "Game play may not be smooth. Please check the recommended specifications." message.
- I received a graphics driver warning message.
- I received an "Illegal Program has been detected" message.
- I received a "Failed to reset Nexon Game Security" message, and now my game won't run.
- I received an "NGS reset failed" error.
- What is Steam offline mode?
- A Steam network connection issue occurred.
- The Steam client won't start.
- There is a problem running the Steam client.